- In carrying out joint activities, the parties follow the current legislation of the Republic of Uzbekistan.
- The parties to the contract may not transfer their rights and obligations under the contract to the third party without the consent of both parties.
- OBLIGATIONS OF THE PARTIES
2.1 According to the terms agreed in writing, GOLDEN TERRA-TRAVEL renders a package of tourist services in accordance with the tour programs provided __________, by email to the buyer: tour description, & nbsp; itinerary order, period of stay with tour departure and end dates, number of nights in hotels or accommodations, characteristics of means of transport: car, bus, train, plane, meals, visits, excursions or other services included in the price agreed in the package , the language in which the services are provided (Italian, English and Russian), the address and telephone numbers of GOLDEN TERRA-TRAVEL, including e-mail. The total price of the package including taxes, handling fees. Methods of payment, including the percentage of the price to be paid as a deposit and the calendar for the payment of the balance.
2.2 The contractor declares to have examined all the pre-contractual documentation, to have been informed about the documents necessary to make the trip, and about the health and socio-political situation of Uzbekistan.
2.3 In this period of COVID, to protect the health and well-being of all, GOLDEN TERRA-TRAVEL certifies that the means of transport on land are sanitized, disinfectant gels are available, inviting all tourists to use the mask , gatherings prohibited while maintaining precautionary distances.
2.4 The customer must provide GOLDEN TERRA-TRAVEL with the number of participants with passport copies, upon arrival in Uzbekistan, (The customer must have a passport valid for at least 6 months upon arrival in the country) copy of insurance covering the costs of assistance, including return home in the event of accident, illness or death. For Uzbekistan it is mandatory.
2.5 The customer must provide GOLDEN TERRA-TRAVEL with the data on the identity of the operating air carrier, with the arrival times in Uzbekistan and the city of landing, and those of departure for Italy. Any specific requests.
2.6 In the case of group tours, we ask tourists to behave correctly towards other participants in the trip, the guide and drivers. It is forbidden to move from one’s seat when the coach is in motion and to keep seat belts fastened when the vehicle is in motion. It is forbidden to eat inside the vehicles.
2.7 The traveler is required to respect the times established during the tour, so GOLDEN TERRA-TRAVEL recommends maximum punctuality in the meeting places established during the tour.
2.8 We also recommend that you apply the label with your name, address and no. of telephone, in case of loss.
2.9 The tourist is advised that after the end of the tour he will have to return to his homeland, otherwise all responsibility rests with him. He is responsible for his own safety and is required to respect the laws of our country.
3. TERMS OF PAYMENT
3.1 The cost of the services is determined on the basis of the price lists approved by the management of GOLDEN TERRA-TRAVEL, in euros or USA.
3.2 In the calculation of the customer’s amounts, the payment is considered complete if the equivalent amount paid by the customer on the basis of a single contractual price relationship corresponds to the value in currency of the trip according to the price list of GOLDEN TERRA-TRAVEL.
3.3 Upon signing this agreement the customer must:
PAY THE EXPECTED DEPOSIT OF 30% BY SENDING THE COPY OF THE ORIGINAL COUNTERSIGNED BANK TRANSFER TO GOLDEN TERRA-TRAVEL TO THE MAIL: firstname.lastname@example.org < / strong>
trong> THE DEPOSIT IS VALUE OF CONFIRMATORY DEPOSIT AND IN CASE OF BREACH, THE CUSTOMER WILL NOT HAVE THE RIGHT TO RETURN.
TRAVEL BALANCE TO BE PAID WITHIN 30 DAYS BEFORE THE DAY OF ARRIVAL IN UZBEKISTAN, PRIOR BANK TRANSFER SHOWN BELOW, ALWAYS SENDING ORIGINAL COUNTERSIGNED COPY TO THE MAIL ADDRESS: email@example.com
3.4 GOLDEN TERRA-TRAVEL, after receiving the customer’s order, undertakes work for the booking of air tickets, trains, cars or buses, drivers, entrances to sites, and other visits related to the tour, hotel ( in agreement with the customer).
& nbsp; 4 CANCELLATION AND MODIFICATION OF THE CONDITIONS OF TRAVEL
4.1 In the event of any impediment on the part of the customer and not attributable to GOLDEN TERRA-TRAVEL, a new departure date may be agreed, different from the one initially foreseen.
4.2. In the event that the customer refuses some or all of the services included in the program agreed by the parties and in the event of interruption of the tour, caused by violation of the current legislation of Uzbekistan or other similar circumstances, the compensation for the service not rendered will not be paid.
4.3 Customer complaints are accepted at the time or during the tour by verbally announcing the guide with immediate sending in writing by email to: info @ goldenterratravel or letter the same day.
To the traveler who withdraws from the contract before departure for any reason, even unforeseen and unforeseen, the amount of the penalty in the measures listed below:
30% of the tour price 30 days (*) before departure;
& nbsp; 50% of the tour price from 29 to 21 days (*) before departure;
75% of the tour price from 20 days to 10 days (*) before departure;
& nbsp; 100% of the tour price, after these terms. (*) Days are intended as working days,
(*) therefore with the exclusion of Saturdays and public holidays, the day of departure and the day relating to the communication of cancellation must also be excluded
5. FORCE MAJEURE
5.1. In case of circumstances of force majeure, confirmed by the Uzbekistan Chamber of Commerce (floods, earthquakes, fires, pandemics, strikes, military actions, etc.), the parties are not responsible for the obligations assumed under this agreement.
6. ADDITIONAL CONDITIONS
6.1 Not the responsibility of GOLDEN TERRA-TRAVEL: flight change, loss or damage to luggage and additional services not provided for in the contract.
6.2 Upon conclusion of the tourist package contract, GOLDEN TERRA-travel will send the customer the geographical, historical, political and cultural information of Uzbekistan via email. (guide booklet)
6.3 The tourist can be replaced by another person, notifying GOLDEN TERRA-TRAVEL by email: info @ goldenterratravel with the personal details and passport data of the person who will support who will have to pay for internal flights and trains as they are tickets names.
7. DISPUTE RESOLUTION PROCEDURE
7.1 In case of disagreements and disputes due to the non-execution of this contract, the parties will try to resolve them through negotiations in order to reach a peaceful solution or agreement.
7.2. If an agreement is not reached through negotiations, disputes are subject according to the law.
8. LIABILITY FOR DAMAGE CAUSED
8.1. The damage caused i to the health of tourists or their property are subject to compensation in the order established by the legislation of the Republic of Uzbekistan.
9. TERMS AND CONDITIONS OF VALIDITY
9.1 The contract enters into force from the moment it is signed by the parties and is valid until the parties have fully fulfilled their obligations.
9.2 All changes and additions to this contract come into force only if agreed and signed by the authorized representatives of the company and the customer.